Paradise by way of Kensal Green

We were keen to go out for Christmas lunch locally this year as my husband was getting over an operation (and I am not gifted in the kitchen). We were delighted to find out that Paradise would be open on the big day. We had a wonderful meal, really tasty food and generous festive portions. The staff gave us a warm welcome and looked after us well and fellow diners were friendly. It made our Christmas Day special and relaxed, thanks for the hospitality.

I hired the Reading Room for my 30th birthday and it was incredible. The space itself is gorgeous, and having it privately was perfect for creating the exact celebration I wanted. I was able to decorate the room exactly how I imagined, play my own music, and the whole atmosphere just felt special. The food was amazing, and the staff honestly made the night. They were so friendly, attentive, and added to the relaxed, lovely vibe of the evening. I was genuinely impressed from start to finish. Highly recommend. The perfect venue for a memorable celebration. 🎉

Unfortunately for my husband and I we did not get the opportunity to sample the Sunday Roast that was advertised on the chalk hoax at the front of this establishment. We did not book and arrived at 1.45pm on a Sunday. We asked if we could have a table for 2 and the staff member told us we could have any table we wanted as the venue was not even half full; even the bar was not full. She sad she would get us done menus and as we went to choose a table she came back and said “sorry we don’t take walk-ins. You will have to leave”. We said we only wanted a quick meal and she said “normally you can but the staff want to leave early today and if you have a problem with that you have to speak to the manager. I can’t help you”. We are both in our 60’s and we’re very quietly spoken. We are visitors to this area and we’re quite taken aback by the attitude of the staff. We said “no trouble we understand”, and then left. We then went to a pub around the corner who were very happy to accomodate us without a booking and we had a lovely roast meal. On our way back to our apartment we noticed that the pub who said they don’t take walk-in’s was still open and advertising Sunday lunch! Whilst we understand that certain things may change at the last minute in hospitality, the staff need to be better trained in how to speak with customers and also the venue might want to improve their advertising by saying “no walk-ins” bookings only!!!! Note. I tried to book online in the morning but the website would not respond. Not bc a very warm welcome for our first time in this area. After this experience I went on another review website and saw that this has happened before to other visitors so best to avoid the place altogether until the manager gets a good handle of their service and communication standards!

We had a fantastic experience at this beautiful pub on a Sunday afternoon. The staff were incredibly friendly and welcoming from the moment we walked in. We were really impressed with the building's charm and the spacious outdoor areas, which would be perfect on a dry day. We're definitely coming back to try their Sunday roast – it's on our list!

We had a little party in Paradise , the staff were amazing, everyone was so friendly and helpful. Big thank you to Kristina (not sure if this is the right spelling of her name), the manager, she was absolutely fantastic. No request was too much. The food was delicious, we ordered different boards and there was plenty of food to go around. We were also allowed to play our own music as it was Sunday and there was no DJ. Lovely experience!

Pleasant Sunday lunch. Friendly staff. Tasty food. Hard to tell if the faded grandeur is for effect or for real. Lack of a working coffee machine suggests the latter. Also, took order for fish and chips, but had run out. We were lunching late, so fair enough to have run out, but helpful to know that before ordering, to avoid fish and chips regret.

Staff are lovely and service was excellent. Just found the pub a little "meh" in comparison to other local equivalents. Found it strange that I ordered the same drink (soda + lime) all evening and was charged different amounts each time (ranged from free to £2.95 - of course I would pay whatever it cost but the inconsistency was super confusing and offputting), and also the reservation policy seems a little too intense (though I do appreciate cancellations are a big issue for restaurants and pubs). It's a nice building, clean and felt safe so I have no real issues with Paradise, I just felt it has a lot of hype around it and it just seemed like a standard pub with minimal vibe.

Great atmosphere, both Staff and security friendly, food was delicious and well presented. The only issues our group had was with drinks which took 15-20 mins to receive once ordered and in 2 occasions we had to remind the waitress about our drinks.