Truist

Address: 1500 Montclair Rd, Birmingham, AL 35210, United States.
Phone:2054452207.
Website: truist.com
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 3.4/5.

Truist 1500 Montclair Rd, Birmingham, AL 35210, United States

Closed today. Opens Monday at 09:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: Closed
  • Sunday: Closed

  • Retail Banking: Truist offers a variety of personal banking services, including checking and savings accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). They also provide competitive interest rates and digital banking options.
  • Consumer Loans: The branch offers consumer loans such as auto loans, personal loans, and credit cards. They also provide mortgage services, helping clients find the perfect home loan solution.
  • Business Banking: Truist caters to businesses of all sizes, offering business checking accounts, lines of credit, and commercial loans. They also provide cash management and payroll services.
  • Investment and Wealth Management: Through Truist Investment Services and Truist Advisory Services, clients can access investment products, wealth management services, and retirement planning advice.
  • Specialized Services: Truist offers specialized services for unique client needs, such as the Center for Family Legacy, Business Owner Specialty Group, and Sports and Entertainment Group.

The Truist branch is located at 1500 Montclair Rd, in the Mountain Brook neighborhood of Birmingham, AL. It is situated near the intersection of Montclair Rd and Interstate 459, providing easy access from major thoroughfares. The branch is part of the Brookwood Village shopping center, offering ample parking and convenient access for customers.

  • Drive-through: Truist offers a drive-through service for customers' convenience, enabling them to conduct basic banking tasks without leaving their vehicle.
  • Wheelchair-accessible parking and entrance: The branch is designed to be accessible to all customers, with dedicated wheelchair-accessible parking spaces and an accessible entrance.
  • Cash advance: Truist provides cash advance services, allowing customers to access funds from their checking or savings account using their debit card.
  • ATM: An ATM is available on-site for customers to withdraw cash, make deposits, and transfer funds between accounts.
  • Multilingual Support: Truist offers services in Spanish, with bilingual staff available to assist customers.
  • Hours of Operation:
    • Lobby: Monday-Friday, 9:00 AM - 5:00 PM
    • Drive-through: Monday-Friday, 8:30 AM - 5:00 PM
  • Contact Information:

With an average opinion of 3.4/5 from 18 reviews on Google My Business, Truist's Birmingham branch receives praise for its:

  • Staff: Several customers commend the friendly, helpful, and knowledgeable staff, highlighting the support and service they receive.
  • Security: Some customers appreciate the branch's security measures, making them feel safe while conducting their banking needs.
  • Service: Customers praise the efficiency and convenience of the services offered, with some mentioning the quick processing of transactions and the ease of accessing various banking options.
  • Personalized Attention: A few customers note the personalized attention they receive from specific staff members, such as Petra Long, highlighting the tailored financial advice and support they provide.

More businesses in Birmingham

Monday-Friday; 09:00–17:00.
Monday-Friday; 08:30–17:00.
Truist offers services in Spanish; with bilingual staff available.
205-445-2207
Truist.com
Truist - Birmingham, Alabama
5/5

I highly recommend Truist, It's support, It's security, And it's service. If you need anything financial related, Petra Long is the best person in the business. Caring, understanding, Very explanatory, and a genuine person to work with.

Truist - Birmingham, Alabama
1/5

Deposited cash to open a new account. Truist turned off my debit card and blocked access to my funds without notification approximately one week later. Truist app still shows the funds are available, though that is a lie. They will not allow me to close my account, nor provide any timeline as to when my money will be available to me, now going into a weekend. Only deposit money you can afford for them to steal and return at their discretion.

Truist - Birmingham, Alabama
1/5

If I could put half a star or no star at all, I would. The owner of my place of business and one of my coworkers were profiled and treated so poorly today, it makes me sick. The teller was rude as ever and talked to the owner of my place of work like he was stupid (just because he doesn’t speak the best English) and spoke to my coworker like she was a criminal (she has tattoos and colored hair). They just needed assistance with payroll checks, and were treated as if they were trying to commit a crime. Shame. Don’t take your business here. There are MUCH better and kinder branches who will not make you feel like an idiot for asking simple basic banking questions.

Truist - Birmingham, Alabama
5/5

I found this branch to have exceptional customer service and professionalism. Thank you!

Truist - Birmingham, Alabama
1/5

I called the day before and asked for an appointment to speak with someone about a credit card and was told it was perfectly fine if i showed up between 12 and 12:15 the next day as i was coming on my lunch break. When I got there, there was no one to speak to me and I was told she just went to lunch. I walked in the building at 12:06 and even told the lady I spoke to that it would be on my lunch break. Extremely frustrating and unprofessional.

Truist - Birmingham, Alabama
5/5

I hope BB&T/Truist realizes what an asset they have in Regina. Her patient professionalism made my daughter's and my recent visit to the Montclair branch something to remember. Outstanding customer service made us both feel like members of a family rather than account holders. If I could leave one hundred stars I would. Thank you Regina.

Truist - Birmingham, Alabama
5/5

Wonderful friendly staff

Truist - Birmingham, Alabama
1/5

Dont walk RUN! This branch is horrible. I opened an account online but went by the branch to make a deposit. The manager, Petra, she can't find the info. Poorly informed. Never tried to help. Guess I'll keep my $35k deposit. On the other hand, the 800 number was easy as pie.

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