Birmingham Mind - Birmingham

Address: Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom.
Phone:1216088001.
Website: birminghammind.org
Specialties: Corporate office, Charity.
Other points of interest: Toilet.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 3.9/5.

Location of Birmingham Mind

Birmingham Mind Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom

1216088001

Open Hours of Birmingham Mind

Monday: 9 am–11 pm
Tuesday: 9 am–11 pm
Wednesday: 9 am–11 pm
Thursday: 9 am–11 pm
Friday: 9 am–11 pm
Saturday: 9 am–11 pm
Sunday: 9 am–11 pm

Birmingham Mind: A Comprehensive Guide to Mental Health Services in Birmingham

Nestled at the heart of Birmingham, Birmingham Mind is a beacon of support and empowerment for individuals navigating mental health challenges. Situated at the Quay Place, this vital organization is dedicated to providing high-quality, person-centred services that enable individuals to take control of their lives and make informed choices about their care and wellbeing.

Main Services

Community Development Worker Service

Helpline: Birmingham Mind's helpline offers a safe, confidential space for individuals to talk about their mental health concerns. Trained volunteers and staff provide emotional support, information, and signposting to other services.
Mental Health & Wellbeing Hubs: These hubs provide a welcoming, supportive environment where individuals can access a range of mental health services, including workshops, support groups, and one-to-one sessions. They are designed to empower individuals to take control of their mental health and improve their wellbeing.
North Star Navigation Service: This service offers personalized support to individuals with complex needs, helping them to navigate the mental health system and access the services they require. They provide advocacy, support, and information, ensuring that individuals have a say in their own care.
Residential Care & Supported Accommodation: Birmingham Mind offers a range of residential care and supported accommodation options, providing safe, supportive environments for individuals to live and recover. These services are designed to empower individuals to develop the skills they need to live independently.
Talking Space (Inc. Crisis Support): This service provides immediate, short-term support to individuals in crisis, helping them to manage their mental health and prevent crisis situations from escalating. They offer a safe, non-judgmental space for individuals to talk about their feelings and explore their options.
The Recovery House: This service provides a supported living environment for individuals who have experienced severe mental health challenges. The Recovery House is designed to help individuals rebuild their lives, develop independent living skills, and reintegrate into the community.

Location and Access

Address: Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom Phone:1216088001Website:birminghammind.org Birmingham Mind is situated in the heart of Birmingham's city centre, within walking distance of New Street Station and other major transport hubs. The organization is located in the vibrant and historic Jewellery Quarter, surrounded by a wealth of cafes, restaurants, and shops. The building itself is accessible, with step-free access and a lift to the first floor. There are also accessible toilets available on-site.

Featured Characteristics

Person-Centred Approach: Birmingham Mind places individuals at the heart of their care, ensuring that their unique needs, preferences, and goals are taken into account in all aspects of their support.
Holistic Support: Birmingham Mind offers a wide range of services that address the diverse needs of individuals with mental health challenges. This includes practical and emotional support, as well as opportunities for social connection and community engagement.
Expertise and Experience: Birmingham Mind's team of professionals brings a wealth of expertise and experience in mental health, ensuring that individuals receive the highest quality of care and support.
Community Engagement: Birmingham Mind is deeply committed to engaging with and supporting local communities. They work closely with other local organizations and initiatives to promote mental health and wellbeing in Birmingham.

Practical Information

Opening Hours: Birmingham Mind's services operate during standard business hours, Monday to Friday. However, some services, such as the helpline and crisis support, are available outside of these hours.
Parking: There is no on-site parking available at Birmingham Mind. However, there are several public car parks located nearby, including the New Street Multi-Storey Car Park and the St. Martin's Place Car Park.
Public Transportation: Birmingham Mind is easily accessible by public transportation. It is a short walk from New Street Station and several bus stops, including the Colmore Row and Corporation Street stops.

Positive Aspects from Reviews

Birmingham Mind has received a wealth of positive feedback from individuals who have used their services. Some of the most common praises include:

Empowering and Non-Judgmental: Many individuals have praised Birmingham Mind for providing a safe, non-judgmental space where they feel heard, understood, and empowered to take control of their lives.
Knowledgeable and Experienced Staff: Birmingham Mind's team of professionals has been widely praised for their expertise, experience, and dedication to supporting individuals with mental health challenges.
Community Focus: Birmingham Mind's commitment to engaging with and supporting local communities has been noted by many individuals, who appreciate the organization's holistic approach to mental health and wellbeing.
Accessible and Convenient Location: Birmingham Mind's city-centre location has been praised for its convenience and accessibility, with many individuals noting that it is easy to get to by public transportation.

With an average opinion of 3.9/5 from 32 reviews on Google My Business, Birmingham Mind is widely regarded as a valuable and effective mental health service provider in Birmingham.

Frequently asked questions about Birmingham Mind

What services does Birmingham Mind offer?

They provide community development, helpline, mental health hubs, navigation services, residential care, crisis support, and supported living.

Where is Birmingham Mind located?

Quay Place, 92-93 Edward St, Birmingham B1 2RA, UK.

How can I contact Birmingham Mind?

Phone: 1216088001, Website: birminghammind.org.

Are their services free?

Some services may have costs, but they strive to keep them affordable.

How does Birmingham Mind support individuals in crisis?

They offer immediate, short-term support through their Talking Space service, providing a safe space to talk and manage mental health.

Reviews of Birmingham Mind

Lauren G.

1/5

They are very inappropriate by acting judgemental at times judging you like a book by its cover before you even explain yourself. Sometimes they don’t consider how their behaviour is impacting autistic people emotionally by manipulating autistic people, they are not actually listening to their true feelings. My life has been much better since I’ve not spoke to them. They’re not worth speaking to as they’re clearly a hopeless service ha ha ha. I’ve no longer had disrupted sleep since not speaking as if they’ve been the main problem all my life. They are a terrible/disgusting service. Plus they’re very rude and dismissive in many ways, plus insult you. calls have never ever helped to be honest. They have significant lack of empathy. They’re meant to help people with anxiety which they don’t clearly because when some people have fear and need to speak about their feelings and sometimes people have anxiety about wanting to be prepared with self-defence because of previous experiences, they’re clearly a useless service with helping people as they’re not showing support and they are clearly ignorant with autism and they clearly bully people over their disabilities which means they like to harm people instead of helping. They are not a safe place as they tried to attack people over their brain conditions in order to make someone feel worse instead of better so I love it that I’ve had a luxury life once I’ve stopped speaking to them. Samaritans and sainline are better services.

Brock L.

1/5

Terrible I was a tenant 12 years ago. I complained bout tenant deliberately setting off fire drills at golden hillock road. They did nothing at all. Affected my mental health badly I had to vacate the flat. Was really upset caus I liked the flat. But the constant fire alarm affected me so bad I had to give up the flat. & all caus mind allowed couple trouble makers to live there!

Jonni

5/5

Very helpful service that communicates well with my community mental health team.

Abby A.

4/5

Their helpline volunteer staff I've connected with online; Alisha especially helped me on a very difficult day earlier this year and she has a way of explaining things that can help you shift perspective, even if just a little bit. Stuart also during one time I was experiencing anxiety whilst coming back online again and I felt grounded after speaking with him. 🙏🏾 They state they offer emotional support but this is probably something that would mean something different to different people. .In future I hope to volunteer my time..

Eddiejacey H.

1/5

Wouldn’t bother. Didn’t help in the slightest, was greeted with a rude and dismissive member of staff. Made me feel worse than before I phoned

aveen N.

5/5

Nithya is the lady working in the office She is so kind and professional She deserves 5 starts

RT O.

1/5

The helpline call I had was pretty bad. Trying to get to the help line, they didn't even help. They just said, have you gone for a walk? You need to talk to your doctors well. I Ve tried all that type of stuff. Were not interested at all. You meant to be helping people yet all you did was just say. Have you done this? Have you done that? It was like a checklist. It's not good enough that these people are paid not care

Sayma A.

1/5

Disappointed with this charity. Did a fundraiser for them and requested speakers. The speakers from the charity cancelled a day before the event. Unprofessional, did the event without their support and then contacted them with the amount we raised and provided them with a contact on how to collect the money. They then communicated if they didn't get the money asap it would "lead to us taking further action". Generally impatient and rude, no support but want the money asap. So disappointed with a charity that represents such a good cause.

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