Macon-Russell Community Action Agency Inc

Address: 501 S School St, Tuskegee, AL 36083, United States.
Phone:3347276100.
Website: mrcaa.org
Specialties: Corporate office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Toilet.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3.8/5.

Closed today. Opens Monday at 08:00.

  • Monday: 08:00–17:30
  • Tuesday: 08:00–17:30
  • Wednesday: 08:00–17:30
  • Thursday: 08:00–17:30
  • Friday: 08:00–12:00
  • Saturday: Closed
  • Sunday: Closed

Macon-Russell Community Action Agency Inc, located at 501 S School St, Tuskegee, AL 36083, United States, is a non-profit organization dedicated to empowering communities and improving the lives of its residents. This article provides a comprehensive overview of the agency, its services, location, unique features, practical information, and customer reviews.

  • Community Development: MRC AA works to enhance the quality of life in the Macon and Russell counties by promoting self-sufficiency and encouraging community participation.
  • Emergency Assistance: The agency offers various forms of emergency assistance, including food, clothing, and utility payments, to help families and individuals in crisis.
  • Energy Assistance: MRC AA administers the Low-Income Home Energy Assistance Program (LIHEAP) to help eligible households pay for their home heating costs.
  • Housing Services: The agency provides rental assistance, housing counseling, and weatherization services to improve housing conditions and affordability.
  • Health Services: MRC AA offers health education, outreach, and enrollment assistance for health insurance programs, such as Medicaid and the Affordable Care Act.

The agency is situated in the heart of Tuskegee, Alabama, with easy access from major roads like US Highway 80 and Alabama State Route 186. The facility is approximately:

  • 1.2 miles from the Tuskegee Airmen National Historic Site
  • 1.5 miles from the Tuskegee University
  • 2.1 miles from the Tuskegee National Forest

Free, wheelchair-accessible parking is available on-site, and the building is equipped with a wheelchair-accessible entrance and toilet facilities.

  • Experienced Staff: MRC AA employs knowledgeable and dedicated staff who are committed to providing exceptional service and support to the community.
  • Community Involvement: The agency actively engages with the local community through various events, workshops, and partnerships with other organizations.
  • Accessible Services: MRC AA offers services in both English and Spanish and provides interpretation services for other languages as needed.

MRC AA has an average rating of 3.8/5 stars on Google My Business, based on 11 reviews. Positive aspects mentioned in the reviews include:

  • Exemplary Staff: Several reviewers praised the helpfulness and professionalism of the staff, particularly noting the caseworker who assisted one reviewer's mother.
  • Community Impact: Some reviewers acknowledged the agency's positive impact on the local community, providing essential services and support to those in need.

While there was one negative review regarding reported favoritism in service allocation, the majority of reviews were positive, highlighting the agency's commitment to its mission and the community it serves.

More businesses in Tuskegee

Community development; emergency assistance; energy assistance; housing services; and health services.
501 S School St; Tuskegee; AL 36083; near major roads like US Highway 80 and Alabama State Route 186.
Monday - Friday; 08:00–17:00 (closed on major holidays).
Yes; services are offered in English and Spanish; with interpretation services available for other languages as needed.
Phone: 334-727-6100; Website: mrcaa; org.
Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
1/5

I would give no star if I could! the customer service in the Tuskegee office is terrible! My mother went into the office this morning Ms. Angela Cowan rudely spoke to her as if she was a child. This office lack the basic people and customer service skills. I will be getting in touch with someone from the corporate office. This is not acceptable!!

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
3/5

They say they don't have funds but certain people always get help from them it's not right I'm disabled couldn't get help

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
5/5

The caseworker was wonderful. She helped my mom with her situation really well.

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
3/5

They help people with their skills and they are going through the process of creating jobs

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
5/5

Very resourceful in the time of need.

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
5/5

All right ✅

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
5/5

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
5/5

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