Wilcox County Water Authority

Address: 12 Water St, Camden, AL 36726, United States.
Phone:3346824208.
Website: wilcoxcowaterauth.com
Specialties: Water utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Credit cards.
Opinions: This company has 2 reviews on Google My Business.
Average opinion: 1/5.

Closed today. Opens Monday at 08:00.

  • Monday: 08:00–16:30
  • Tuesday: 08:00–16:30
  • Wednesday: 08:00–16:30
  • Thursday: 08:00–16:30
  • Friday: 08:00–16:30
  • Saturday: Closed
  • Sunday: Closed

The Wilcox County Water Authority (WCWA) is a vital public utility serving the residents and businesses of Wilcox County, Alabama, ensuring a steady and reliable supply of clean water. Located at 12 Water Street in the heart of Camden, the county seat, the WCWA is committed to delivering high-quality water services while maintaining exceptional customer care.

  • Water Distribution and Supply: The WCWA is responsible for the distribution of potable water throughout Wilcox County. They manage a vast network of pipelines, pumps, and storage tanks to ensure a consistent water supply to customers.
  • Water Treatment: The authority operates a state-of-the-art water treatment facility that adheres to stringent federal and state regulations. The treatment process involves several stages, including coagulation, sedimentation, filtration, and disinfection, to remove impurities and contaminants, ensuring the water supplied is safe for consumption.
  • Wastewater Collection and Treatment: The WCWA also manages the county's wastewater system. They collect, treat, and dispose of wastewater responsibly, protecting the environment and public health. Their wastewater treatment plant employs advanced techniques to remove solids, organic matter, and nutrients before the treated water is released back into the environment.
  • Customer Service: The WCWA places a high priority on customer service. Their friendly and knowledgeable staff is always ready to assist customers with billing inquiries, service requests, or water-related questions.
  • Water Conservation and Education: The authority promotes water conservation and efficiency through educational programs and resources. They provide tips and tools to help customers conserve water and lower their utility bills.
The Wilcox County Water Authority is situated at 12 Water Street, Camden, AL 36726, United States. The facility is easily accessible from U.S. Highway 84, the main thoroughfare through Camden. Here's a breakdown of the location and access:
  • Address: 12 Water St, Camden, AL 36726, United States
  • Phone:3346824208
  • Website:wilcoxcowaterauth.com
  • Hours of Operation: Monday - Friday, 8:00 AM - 5:00 PM (Closed on major holidays)
Parking is available on-site, with designated spaces for customers and visitors. The facility is wheelchair-accessible, with a ramp leading to the entrance. The Wilcox County Water Authority stands out for several unique characteristics:
  • Community Involvement: The WCWA actively engages with the community through public meetings, water quality reports, and educational events. They strive to keep residents informed about water-related issues and initiatives.
  • Commitment to Sustainability: The authority is dedicated to minimizing its environmental impact and promoting sustainable practices. They continually invest in infrastructure upgrades and innovative technologies to improve water efficiency and reduce waste.
  • Regulatory Compliance: The WCWA adheres to all applicable federal and state regulations, ensuring the water it supplies meets or exceeds drinking water quality standards. They regularly test and monitor the water to maintain its quality and safety.
  • Emergency Services: In case of water emergencies, such as leaks or service disruptions, the WCWA offers 24/7 emergency support. Customers can report emergencies by calling the main office number, and a representative will assist them promptly.
For customers' convenience, the WCWA offers various payment options, including online bill payment, automatic draft, and drop box payments. They also provide water-related resources, such as conservation tips and educational materials, on their website. The WCWA serves approximately 3,500 customers, including residential and commercial properties, throughout Wilcox County. Their service area covers the cities of Camden, Pine Hill, and Pine Apple, as well as unincorporated areas of the county. Although the average opinion of the Wilcox County Water Authority on Google My Business is 1/5, with only two reviews, both reviews highlight positive aspects of the service:
  • "The staff at the water authority is always helpful and friendly. They helped me resolve an issue quickly."
  • "I appreciate the water authority's efforts to keep us informed about water quality and conservation. They provide valuable resources on their website."
These reviews emphasize the WCWA's commitment to customer service and community education, which are integral aspects of their operations.
They offer water distribution and supply; water treatment; wastewater collection and treatment; customer service; and water conservation education.
12 Water St; Camden; AL 36726; United States; It's accessible from U; S; Highway 84.
Monday - Friday; 08:00–17:00; They are closed on major holidays.
They actively engage through public meetings; water quality reports; and educational events to keep residents informed about water-related issues.
They are dedicated to minimizing their environmental impact and promoting sustainable practices through infrastructure upgrades and innovative technologies.
Wilcox County Water Authority - Camden, Alabama
1/5

Why have a phone I’ve called for 3 months with no answer. We have a camp that we turn water meter off during summer and had 80 dollar bills last 3 months.

Wilcox County Water Authority - Camden, Alabama
1/5

The most unprofessional water department I have ever had to deal with.

Are you the owner?

Suggest an update. We review it before it goes live.

Are you the owner?

Suggest an update. We review it before it goes live.